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RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1)
4-13
Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted)
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1 Review the following information.
Symptom: Printer RFID Sensor does not detect a recognizable signal from
the Ribbon.
Printer Error State: The Ribbon tag information is corrupted or incorrect.
LCD Error Display: Ribbon RFID Error
Driver Monitor Error Display: Ribbon RFID Error
2 Replace the Print Ribbon RFID Sensor.
a. Replace the Print Ribbon RFID Sensor.
b. Press on the Resume button.
c. If the error continues, replace the Printer Main Board.