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RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1)
vii
Safety Messages (review carefully) ________________________________________9-2
Sensor and Motor ______________________________________________________ 9-3
Reviewing the Sensor Location and Voltages ______________________________ 9-3
Reviewing the Motor Voltages (when active) ______________________________ 9-3
Section 10: Diagnostic Tool Utility___________________________________________ 10-1
Table of Contents _____________________________________________________ 10-1
Using the Diagnostic Tool Utility ________________________________________ 10-2
Selecting from the Printer Selection menu _______________________________ 10-2
Reviewing customized Diagnostic Utility tabs for your Printer _______________10-3
Using the Diagnostic Utility tabs _________________________________________ 10-4
Selecting the Print Spooler tab in the Diagnostics Utility ____________________ 10-4
Selecting the Firmware Updates tab in the Diagnostics Utility ________________ 10-9
Downloading Firmware Updates ______________________________________ 10-10
Selecting the Firmware File __________________________________________10-10
Placing the Printer in the Upgrade Mode________________________________ 10-11
Sending the Firmware File___________________________________________10-12
Selecting the Mechanics tab in the Diagnostics Utility _____________________ 10-13
Selecting the Self Tests tab in the Diagnostics Utility______________________ 10-24
Selecting the Card Samples tab in the Diagnostics Utility __________________10-25
Selecting the Magnetic Encoding tab in the Diagnostics Utility ______________ 10-26
Selecting the Help button in the Diagnostics Utility _______________________ 10-27
Selecting the About button in the Diagnostics Utility ______________________ 10-28
Selecting the Exit button in the Diagnostics Utility________________________10-29
Section 11: Firmware Upgrades_____________________________________________11-1
Section 12: Fargo Technical Support ________________________________________12-1
Table of Contents _____________________________________________________ 12-1
Contacting Fargo Technical Support ______________________________________ 12-1
Reading the Serial Numbers on a Fargo Printer _____________________________ 12-2
Finding out when a Fargo Card Printer was manufactured ___________________ 12-2
Reviewing Example No. 1: Serial Number 80453289 ______________________ 12-2
Reviewing Example No. 2: Serial Number A1280224______________________ 12-2
Section 13: Reviewing the Spare Parts List ____________________________________ 13-1
Reviewing the DTC400/DTC300/DTC300M Spare Parts List ________________ 13-1
Section 14: Glossary of Terms ______________________________________________ 14-1
Section 15: Index___________________________________________________________ 2
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