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Problems and Solutions
43
2. The message on the display screen asks if the
paper has been removed. Press
1
to clear the
message.
3. Close the ADF cover and reload the paper.
Faxing Problems
■
Make sure the recipient’s fax machine is turned on and working.
■
Make sure the
LINE
port on the NX300/305 Series is connected to a
telephone wall jack. Verify that the telephone wall jack works by connecting a
phone to it.
■
If the line has static, press
Setup
, select
Fax Settings
, select
Communication
, and turn off the
V.34
and
ECM
(Error Correction Mode)
settings.
■
If the NX300/305 Series is connected to a DSL phone line, you must have a
DSL filter connected to the phone jack. Contact your DSL provider for the
necessary filter.
■
If you answer the phone and hear a fax tone and the call disconnects when you
hang up, make sure the phone is connected to the EXT. port on the NX300/
305 Series (see page 14).
Print Quality Problems
■
For the best print quality, use genuine Epson paper (see page 6) and ink
cartridges (see page 37).
■
If you notice light or dark bands across your printouts or they are too faint,
run a nozzle check (see page 34) to see if the print head needs cleaning.
■
If you notice jagged vertical lines, you may need to align the print head. See
the online User’s Guide for instructions.
■
The ink cartridges may be low on ink. Check your cartridge status (see
page 36) and replace cartridges, if necessary (see page 38).
■
If you’re copying, place the document flat against the scanner glass.
■
Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if
necessary. Do not spray glass cleaner directly on the glass.
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