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of 104
 
English
90
Why does it take so long to display the
contents on my USB device?
This could be due to the large numbers
of  les (>500  les/folders) or size of the
 les (>1MB).
There could be other non-supported  les
in the device that this unit is trying to
read/display.
What if unsupported devices (e.g. USB
mouse, keyboards) are plugged into
the unit?
The device may cause this unit to be
unstable. Remove the unsupported device
and unplug the mains cord. Wait for a few
minutes before reconnecting the mains cord
and power on this unit again.
What happens when I plug in a USB
HDD?
HDD is not supported as the large storage
capacity makes navigation very dif cult.
Transfer the music  les (mp3) and photos
(jpg) into a  ash drive if you want to
playback on this recorder.
Why does this unit fail to detect my
USB socketable music player?
The portable music player may require
propriety software that is bundled with our
system in order to access the contents (eg.
playlist). MTP class not supported, only can
support mass storage class devices.
What types of  le does the system
support?
We support only FAT16 and FAT32, not
NTFS.
Why does the  le name appear to be
different from what was displayed on my
computer (e.g. from ‘Good Bye. jpg’ to
‘Good_B~1.jpg’)?
The length of the  le name is restricted
by the  le system of the device (FAT16),
which only supports eight (8) characters.
The computer may be able to display the
full  le name as the operating system can
convert the  le system.
Why can’t I rotate the pictures in my
device?
In order to rotate the pictures in the USB
device, the picture must contain EXIF
information, stored by most digital cameras.
This EXIF information may have been
removed when you edit or copy the picture
from other devices using editing
programmes.
Why can’t this unit play some of my
music  les, photos or movies?
The music  les may not be playable because
of different formats and encoding bit-rates.
Similarly, the photos may be of low
resolution or too high resolution for this unit
to support.
Frequently Asked Questions (continued)