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Troubleshooting
If you see a blank screen...
If you see a blank screen or the No signal message after turning on your
computer, check the following:
Make sure the power light on the projector is green and not flashing.
Press the Source Search button or one of the source buttons on the
remote control to select the image source.
If you’re using a Windows laptop, press the function key on your
keyboard that lets you display on an external monitor. It may be labelled
CRT/LCD or have an icon such as . You may have to hold down the
Fn key while pressing it.
If the projector and laptop don’t display the same
image...
Windows
Try using the CRT/LCD or key as described above. On most systems, this
key lets you toggle between the LCD screen and the projector, or display on
both at the same time.
Depending on your computer’s video card, you might need to use the Display
utility in the Control Panel to make sure both the LCD screen and the external
monitor port are enabled. See your computer’s Help for details.
Mac OS X
1
From the Apple
®
menu, select System Preferences, then select Display
or Displays.
2
Click Detect Displays.
3
Make sure the VGA Display or Color LCD dialog box is selected.
4
Click Arrangement or Arrange, then make sure Mirror Displays is
selected.
Where to get help
Manuals
For more information about using the projector, install the manuals from your
projector CD.
Telephone Support Services
To use the Epson PrivateLine
®
Support service, call (800) 637-7661 and enter the
PIN on the Epson PrivateLine Support card included with your projector. This
service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the
duration of your warranty period. You may also speak with a projector support
specialist by dialing one of these numbers:
U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time,
Monday through Friday
Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time,
Monday through Friday
Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.
Internet Support
Visit epson.com/support for solutions to common problems. You can
download utilities and documentation, get FAQs and troubleshooting advice,
or e-mail Epson.
Registration
Register today to get product updates, special promotions, and customer-only
offers. You can use the CD included with your projector, or register online at
www.epson.com/webreg.
Network configuration
If you need to configure the projector for your network, you can use the
projector’s menu system.
1
Press the Menu button on the remote control, select the Network
menu, then press Enter.
2
Choose Network Configuration and press Enter.
3
Select the Wired LAN menu and press Enter.
4
Choose IP Settings and press Enter. You see a screen like the following:
5
Do one of the following:
If your network assigns addresses automatically, turn on the DHCP
setting.
If your network does not assign addresses automatically, turn off
DHCP and enter the projector’s IP Address, Subnet Mask, and
Gateway Address, as needed.
To enter numbers, use the buttons on the remote control to
highlight the number you want to input, then press the Enter button.
When you’re finished entering an address in the network menu,
highlight Finish, then press the Enter button. Press the Esc button to
reutrn to the previous menu.
6
When you’re done making all necessary changes, press the Esc button,
select Complete and press the Enter button to save your settings. Then
press Enter again to confirm.
7
Press the Menu button to exit the menu system.
Epson and EasyMP are registered trademarks and Epson Exceed Your Vision is a registered logomark of Seiko
Epson Corporation. PowerLite and PrivateLine are registered trademarks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2009 Epson America, Inc. 11/09
Printed in XXXXXX CPD-27772
Using web remote
You can use a standard web browser to control the projector through the
network. A “virtual remote control” on your computer screen lets you perform
many of the same functions as you can with the physical remote control.
1
Open your web browser and enter the IP address of the projector you
want to monitor in the browser window.
If you’re not sure what the address of the projector is, turn the projector
on and select Net. Info.-Wired LAN or Net. Info.-Wireless LAN from
the Network menu to display the IP address of the projector. (Do not
enter the leading zeroes.)
2
Press Enter, or, if you set a web control password in the projector’s
Network menu, enter your user name and password, then press Enter.
3
From the Projector Control menu, select Web Remote. Use the on-screen
buttons to operate the projector, as you would using the remote control.
Turn off picture
and sound
Select equipment connected
to the USB port
Display closed captions
Select video signal
Select computer signal
Pause video
Select wired or wireless
network signal
Optional accessories
You can purchase screens or other accessories from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can purchase online at www.epsonstore.com (U.S. sales) or
www.epson.ca (Canadian sales).
Product Part number
Replacement lamp V13H010L57
Air filter replacement set (2 filters) V13H134A27
DC-10s document camera ELPDC10S
DC-06 document camera V12H321001
Wireless LAN module V12H306P11
Quick Wireless Connection USB key V12H005M05