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58 Solving Problems
Faxing Problems
If you have problems sending a fax, make sure the phone cable is connected
correctly and verify that the phone line works by connecting a phone to it.
Also make sure that your recipient’s fax machine is turned on and working.
If you have problems receiving a fax, make sure paper is loaded, the phone
cable is connected correctly, and the phone line works. To automatically
receive faxes, make sure you see a
Y on the first screen display. (See page 41 for
details.) If you see
Receiving on the display but nothing prints, the fax data
may be too large. Tell the sender to resend the fax in smaller sections.
If you connected the Epson Stylus CX5800F to a DSL phone line, you must
install a DSL filter to the line or you won’t be able to fax. Contact your DSL
provider for the necessary filter.
If your phone line has static or other noise problems, turn off the ECM (Error
Correction Mode) setting and try faxing again. See page 34 for details.
Paper Feeding Problems
If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to
separate the sheets a little. Then reload the paper against the right edge guide,
and slide the left edge guide against the paper (but not too tightly). Make sure
the paper is not in front of the feeder guard.
Do not load too many sheets at once (up to 20 sheets of photo paper or
100 sheets of plain paper). See the User’s Guide for more information.
If paper is jammed, you see a paper jam message on the display. Follow these
steps to clear the jam:
1. Press the
OK button to eject the jammed paper. If the jammed paper is
not ejected, go to the next step.
2. If the paper is stuck near the sheet feeder or output tray, gently pull it out.
If the paper is stuck inside the Epson Stylus CX5800F, press the P
On
button to turn it off. Open the scanner and remove any paper inside,
including any torn pieces. Do not pull it backward however; this can
damage the sheet feeder. Close the scanner, then turn the Epson Stylus
CX5800F back on.